Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
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AfterFast, Reliable Storm & Disaster Restoration Across Memphis
Storm damage in Memphis rarely announces itself politely. It arrives as an ice-loaded limb through a Midtown roof in January, or a wind-driven tree across a South Memphis carport in March, or water forcing its way under a Frayser door after four inches of rain in an afternoon. When it happens, the first question is always the same: how fast can someone actually get here? Our Memphis crews answer live calls 24/7 and typically reach most Memphis neighborhoods within 60 to 90 minutes for emergency board-up and tarping. Call (629) 213-4606 the moment you see water entering the structure, and we start documenting the damage while the storm is still doing its worst. That documentation, the written price before work starts, the photo record on every visit, is the difference between an insurance claim that pays and one that stalls.
Why DryMark Restoration Is Memphis’s Preferred Storm & Disaster Restoration Company
Memphis homeowners don’t need another contractor who talks fast and documents slowly. DryMark Restoration was founded in 2011 by a former claims adjuster who spent years watching homeowners lose legitimate claims because the paperwork, moisture readings, and repair scopes weren’t there when the adjuster asked for them. So we built the company around a simple rule: every Memphis storm job gets a written price before anyone picks up a tool, a daily drying log with room-by-room moisture readings, and a photo record on every visit. That’s Haven Standard, Clause 1, and it’s not a marketing line. It’s a signed contract term.
Led by Alicia Brennan, our teams work under The Haven Standard on every storm, flood, and wind job across Memphis. The same crew members who tape containment in Germantown on Tuesday are walking a Collierville homeowner through a written scope on Wednesday morning. We know the difference between a Buckhead of the bluff (what locals call the bluff-top neighborhoods) brick bungalow in Midtown and a newer stick-built home in Cordova, and that changes how long drying takes. Memphis homeowners read the three-star reviews before they call anyone. We earn those calls by showing them numbers: affected square footage, moisture readings, drying curves, and a signed 365-Day Done Right Promise that stays in effect long after the adjuster closes the file.
Our Storm & Disaster Restoration Services in Memphis
Storm Damage Cleanup
When a storm drops a tree on a Memphis home, the cleanup isn’t just about cutting branches and hauling debris. It’s about finding the water that traveled before the tree was removed. Our crews start with a structural triage: roof condition, chimney stability, window and door seals, and then thermal imaging to trace moisture through walls and ceilings. In older Memphis homes with horsehair plaster, water moves differently than in drywall homes. It sits in the plaster keys, wicks into the lath, and hides behind baseboards for weeks. We don’t pull a cleanup crew off site until the moisture readings say the structure is drying on schedule, documented in a daily log you and your adjuster both receive.
Flood Damage Restoration
Memphis averages roughly 53 inches of rain a year, and the city’s heavy clay soils don’t take the water like sandy soil does. When Wolf River or Nonconnah Creek backs into a home, or more commonly when stormwater simply overwhelms the grade around a pier-and-beam foundation, the water has nowhere to go. It runs under the house into the crawlspace, where it sits in the clay and raises the humidity under your floorboards for weeks. Our flood restoration in Memphis starts with extraction, but the critical work is underneath: pumping standing water from crawlspaces, removing saturated insulation, evaluating vapor barriers, and setting up drying systems sized for the actual cubic footage of the space. Dri-Eaz dehumidifiers and XPOWER air movers run on daily cycles, and every reading is logged.
Emergency Board-Up
A broken window or torn-off door after a Memphis storm is an invitation: for rain, for pests, for squatters, for the next line of thunderstorms that rolls through two days later. Our board-up crews respond day or night, and we board with measured and cut plywood, not whatever scrap is in the truck. Every board-up includes a written photo record of the entry points before and after, and we note on the photo log which openings were boarded, the time, and the weather conditions. That’s documentation your adjuster will actually use. Memphis police districts see property theft spike after major storm events when homes sit open; a proper board-up isn’t cosmetic.
Roof Tarping
Memphis roofs take weather from every direction: hail from spring supercells, ice from January freezing rain events, and wind from derechos that move through the Mid-South. When a section of shingles peels back or a limb punctures the decking, water entry is measured in minutes, not hours. We tarp to the ridge and the eave, not just over the hole. Every tarp job on a Memphis home includes a labeled photo record showing tarp placement and attachment points, plus a written note on the roof’s condition at the time of tarping. If the roof is older and the decking is soft, we document that in writing before the tarp goes on, so there’s no argument later about pre-existing conditions.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
BeforeAfterTrusted Brands We Service in Memphis
Our equipment list isn’t a secret. We run Dri-Eaz dehumidifiers, XPOWER air movers, and B-Air filtration on storm and flood jobs across Memphis because these units hold calibration and produce the readings insurers recognize. We stock replacement filters, tarps, moisture sensors, and dehumidifier parts regionally, so a unit that fails mid-job doesn’t wait on a shipment from somewhere else. For Memphis homeowners, that means the drying plan doesn’t pause. All restoration work follows IICRC standards, and our daily moisture logs are formatted to the documentation protocols your carrier’s adjuster already uses. When a claims file lands with readings from equipment the industry respects, and logs dated and timed, it moves faster. That’s the entire point.
Common Storm & Disaster Restoration Problems We See in Memphis Homes
- Chimney-first failures in older brick homes. A wind event dislodges flashing or cracks the chimney crown, and water enters behind the masonry. The ceiling stain appears a week later across the room. By the time we’re called, the water has been traveling inside the wythes of the double-wythe brick wall. We check the chimney on every older Memphis brick home before we call drying complete.
- Trapped moisture in horsehair plaster and lath. Memphis homes built from 1910 through the 1940s used plaster systems that hold water like a sponge. Surface drying tells you nothing. Moisture mapping has to probe the plaster depth and the framing behind it, or you’ll be back for a mold claim in six weeks, and so will the insurer.
- Crawlspace saturation on expansive clay. Pier-and-beam foundations on Memphis clay don’t drain. After a flood or heavy storm event, standing water under the house keeps the entire floor assembly at elevated humidity during the exact months when Memphis dew points are already above 70°F. Without vapor barrier work and under-floor drying, that water doesn’t leave on its own.
- Ice storm damage mistaken for simple pipe leaks. Memphis sits in the sleet and freezing rain transition band. January storms bring ice loading on uninsulated crawlspace pipes, and the first visible sign is often water running out from under the floor, not from a visible burst. The leak is traced to a split in galvanized piping under a pier. Storm restoration here includes inspecting the whole pipe run, not just the wet spot.
Pricing for Storm & Disaster Restoration in Memphis, TN
We Also Serve Cities Near Memphis
Storm damage doesn’t stop at the city line, and neither do our crews. We run storm cleanup, flood restoration, board-up, and roof tarping throughout Memphis and into Germantown, Collierville, Spring Hill, and Franklin. Response times to the eastern suburbs run slightly longer than in-town calls during heavy storm volume, but the same written price, daily documentation, and 365-Day Done Right Promise apply on every job. For storm damage anywhere in the Memphis metro, call (629) 213-4606 and we’ll get a crew moving. Our full service details are on our Storm & Disaster Restoration page.
Serving Memphis, TN - Our Local Coverage Area
We’re based in the Memphis area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - Storm & Disaster Restoration in Memphis
Memphis sits directly on the New Madrid Seismic Zone, the most active fault system in the eastern United States, and the city’s pre-1960s brick homes routinely carry micro-quake damage: cracked chimney crowns, step-cracked foundation piers, and dislodged flashing. A storm that peels shingles off a Nashville roof can shear an already-seismically-compromised chimney crown off a Memphis roof. That means storm restoration here has to include a structural and masonry check before drying begins. Nashville and Birmingham contractors don’t inspect for seismic masonry failure because their housing stock doesn’t carry the same stress history. Ours does. Call (629) 213-4606 for a documented quote.
Memphis sits in the freezing rain and sleet transition band, where winter precipitation arrives as ice that accretes on roofs, trees, and power lines rather than snow that sheds. Ice loading on older roofs with shallow pitches, many of them on unreinforced brick homes, pushes the structure past its design load and into collapse. The same ice weight brings limbs down on uninsulated crawlspace pipe runs, splitting galvanized and copper lines. We see a January spike in restoration calls that snow-heavy cities like Chicago never experience: roof failures and pipe bursts happening on the same house, at the same time. Call (629) 213-4606 for an exact quote.
The chimney. Not the roof, not the windows. On any pre-1960s brick home in Memphis, New Madrid micro-quakes have likely already cracked the chimney crown or dislodged flashing, and the storm just pushed water into those openings. What presents as a ceiling stain in the front room is often a chimney leak that’s been admitting water for years. We inspect the chimney stack, the flashing, and the mortar joints before we set drying equipment, because drying a room while the chimney still leaks means drying the same water twice. Call (629) 213-4606 and ask us to start with the chimney.
Pier-and-beam homes on expansive Memphis clay sit above a crawlspace that doesn’t drain, and after a flood event the saturated clay under the piers holds water against your floor joists for weeks unless it’s actively removed. That sub-floor moisture keeps the entire floor assembly at elevated humidity, extending drying times well beyond what a slab-on-grade home would require. We pump standing water from the crawlspace, remove saturated insulation, and run drying equipment sized for the actual under-floor cubic footage before we ever declare the house dry. That’s not optional in Memphis; it’s the job.
If a storm event leaves visible step-cracks in brick piers, displaced mortar joints, or a leaning chimney stack, drying the structure first is putting the cart before the horse. The masonry has to be stabilized, often with pier reinforcement and repointing, before drying equipment starts pulling moisture through walls that are no longer structurally sound. Our scope on those jobs includes a written masonry assessment before the drying plan is finalized. We don’t skip it and we don’t let the insurance timeline pressure us into skipping it. Call (629) 213-4606 for a documented assessment and a written price.
Written by Alicia Brennan, Owner at DryMark Restoration, serving Memphis under The Haven Standard since 2011.