DryMark Restoration damage restoration team

Water Damage Restoration in Troy - Live Dispatcher Now, Crew On Site Fast

Standing water spreads through a floor by the hour, so the clock is the whole job. A live dispatcher answers day or night, extraction starts the same visit, and everything is photographed and moisture-logged for your adjuster before we touch it.

✓ Licensed & Insured ✓ Written quotes ✓ Permits handled
Call Now - 24/7 Dispatch

We answer around the clock

🛡 Licensed & Insured 📝 Written Fixed-Price Quotes 💲 No Change Orders · Free Estimates
Every visit starts with

Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file

The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.

Restoration work we handle

Water damage drying
Water damage drying
Fire & smoke cleanup
Fire & smoke cleanup
Mold remediation
Mold remediation
Storm response
Storm response
Sewage cleanup
Sewage cleanup
Reconstruction
Reconstruction

Before & after – our own jobs

Before - Recent ProjectBeforeAfter - Recent ProjectAfter
Recent Project
Before - Full RestorationBeforeAfter - Full RestorationAfter
Full Restoration
Before - Complete UpgradeBeforeAfter - Complete UpgradeAfter
Complete Upgrade

Damage Restoration in Troy, MI

Mold remediation in Troy usually costs between $1,800 and $6,500 for a full basement job, and the work is almost always driven by the same conditions: 1960s-1980s block-wall foundations, glacial clay that holds water against them, and finished basements that hide the problem until drywall starts to bubble. Sewage backups, smoke damage, and biohazard work have their own price points and protocols, but the pattern across every trade is identical in Troy: homes look dry on the surface and are not dry behind the walls. Call (629) 213-4606 and we will inspect, document, and price the job in writing before anyone touches a wall.

Call (629) 213-4606

Why Troy Homes Are Different

Troy’s building boom ran from roughly 1965 to 1985, which means a substantial share of the city’s homes are ranches and two-story colonials with poured or block basements whose original waterproofing is now 40 to 50 years old. The tar-and-parging membranes installed in that era were never designed for Oakland County’s freeze-thaw cycles or its heavy glacial clay, which swells with spring snowmelt and pushes water against foundation walls until it finds a seam. April is consistently the busiest month for basement water in Troy, and what starts as a wet carpet in a central subdivision often becomes a mold job inside a week because the wall cavity never actually dried.

The Big Beaver Road / I-75 corridor adds a second layer. Troy carries one of Michigan’s densest clusters of corporate and automotive-supplier headquarters, so commercial losses here frequently involve server rooms, open-plan offices, and showroom spaces with HVAC systems far larger than anything residential. Those jobs require psychrometric readings, contained drying chambers, and documentation that a commercial adjuster will actually accept. We handle both residential and commercial losses from the same documentation-first process, because a claim is a claim: if the moisture readings, photos, and written scope are not in the file, the insurer will not pay what the job actually cost.

One more Troy-specific pattern matters. In the older southwest and central subdivisions, block-wall basements often hold standing water inside the core cells for years behind finished drywall. A call that comes in as a simple carpet extraction routinely escalates into full structural drying, Category 3 water cleanup, and mold remediation once we open the first wall cavity and read the moisture content behind it.

Our Main Troy Services

Water damage and storm losses are the two calls Troy homeowners make most often between January and April. Both have dedicated pages with the full breakdown.

Water Damage Restoration in Troy

When a supply line breaks in a Troy colonial in February, the water travels down through two floors before it reaches the basement slab. Our approach is built around stopping that movement fast, then proving with daily moisture logs from Dri-Eaz, Phoenix, and Injectidry equipment that every affected layer has hit its drying target. The full scope, timing, and documentation process for flooded basements, burst pipes, and appliance failures is on the Water Damage Restoration in Troy page, including what pushes a category 1 loss into a category 3 loss.

Water Damage Restoration in Troy

Storm & Disaster Restoration in Troy

Spring snowmelt over glacial clay is Troy’s most predictable disaster. Water rises against foundations in April, sump pumps fail under load, and the Clinton River’s flood-zone exposure shows up in lower-lying neighborhoods near its tributaries. The Storm & Disaster Restoration in Troy page covers tarping, emergency board-up, and the documentation sequence for wind, hail, and flood claims, including how we coordinate with adjusters when half a block goes down at once.

Storm & Disaster Restoration in Troy
Need help today?Fast, friendly service and a no-obligation free estimate.

Call (629) 213-4606

What happens when you call

  1. 1
    A real person answersNo phone trees - you reach a local pro.
  2. 2
    You get an upfront price rangeHonest numbers before anyone is dispatched.
  3. 3
    A background-checked tech heads outLicensed & insured, dispatched right away.
  4. 4
    You approve before work beginsNothing starts until you say go.
BeforeBefore
AfterAfter

Mold Remediation in Troy

Technician in protective suit using HEPA vacuum for mold remediation service
Mold Remediation in Troy
Mold Remediation in Troy

Mold remediation in Troy is rarely a standalone problem. It is almost always the second chapter of a water event that was not dried correctly the first time, and in this city the water event is usually a block-wall basement that has been leaking through its original tar-and-parging for years without detection. Finished basements conceal the evidence until spores have moved behind baseboards, under vinyl plank, and into the drywall itself. We find elevated moisture in the wall cavity, not just on the surface, and the remediation scope is built from those readings. The broader methodology behind Mold Remediation applies here, but Troy jobs lean heavily on cavity inspection because so much of the housing stock hides water inside concrete block cells.

Mold Inspection & Testing

Signs you need it

A musty smell that persists after cleaning, visible staining on baseboards, or a history of water intrusion in a finished basement are the reliable triggers in Troy homes.

What it costs in Troy

A full inspection with moisture mapping and surface or air sampling in Troy typically runs $450-$950, depending on the number of rooms and whether lab analysis is included.

How we do it

We measure moisture content in drywall, framing, and block cells with probe meters, take samples only where the readings justify them, and deliver a written report that separates active mold from historic staining, so you are not paying to remediate what is already dead.

Mold Removal

Signs you need it

Visible mold growth larger than ten square feet in Troy basements generally requires containment and material removal rather than surface cleaning alone.

What it costs in Troy

Mold removal in Troy typically lands between $1,800 and $6,500 depending on containment size, affected square footage, and whether drywall and insulation must come out.

How we do it

We seal the work area under negative air pressure, remove affected drywall and porous materials to clean framing, treat remaining surfaces with an EPA-registered antimicrobial, and run HEPA air scrubbers until post-remediation air samples clear.

What Mold Remediation Costs in Troy

Item Typical range in Troy
Mold inspection & testing $450 - $950
Mold removal (full basement) $1,800 - $6,500
Crawl space mold treatment $1,200 - $3,500

Does homeowners insurance cover mold remediation in Troy?

Coverage depends on the source of the water that fed the mold. If it came from a covered peril like a burst pipe, remediation is often covered; if it developed from long-term seepage or neglect, it usually is not. We document the source with moisture readings and photos so your adjuster can make a clean call, and we will work directly with them either way.

How long does mold remediation take in a Troy basement?

A typical contained basement job runs three to five working days from setup to post-remediation air clearance. Larger finished basements with multiple rooms add time for demolition, drying, and rebuild coordination. We give you a written schedule with the written scope so the timeline is not a surprise.

Fire & Smoke Damage Restoration in Troy

Professional performing water damage restoration on residential carpet and subfloor
Fire & Smoke Damage Restoration in Troy
Fire & Smoke Damage Restoration in Troy

Fire and smoke damage in Troy shows up in two distinct forms: single-room kitchen fires in the city’s ranch and colonial homes, and larger commercial losses along the Big Beaver Road corridor where smoke travels through shared HVAC systems and into server rooms. In both cases, the most expensive mistake after a fire is leaving the cleanup to a general contractor who does not understand that smoke residue is acidic and keeps etching surfaces for weeks after the flames are out. The full scope of Fire & Smoke Damage Restoration work starts with documenting exactly which surfaces smoke touched, because that list drives the entire claim.

Smoke & Soot Removal

Signs you need it

Soot staining on walls, ceilings, or inside cabinets after even a small fire means acidic residue is still on the surface and will degrade finishes and electronics if left in place.

What it costs in Troy

Professional smoke and soot removal in Troy typically costs $2,500-$7,000 depending on square footage, ceiling height, and how far soot traveled through the home.

How we do it

We identify the soot type by surface and burn source, then dry-sponge, HEPA-vacuum, and chemically clean each affected material before sealing the surface so the odor does not return through paint.

Odor Removal & Deodorization

Signs you need it

A persistent smoke smell days after the fire, especially when the heat runs, indicates odor particles are embedded in porous materials and ductwork.

What it costs in Troy

Odor removal in Troy, including thermal fogging or ozone treatment, ranges from $800 to $2,500 depending on the size of the affected area and whether ductwork cleaning is required.

How we do it

We remove the odor source first, not just the smell, then treat with hydroxyl or ozone systems paired with HEPA air scrubbing and duct cleaning until post-treatment air samples confirm the particulate count is back to baseline.

What Fire & Smoke Damage Restoration Costs in Troy

Item Typical range in Troy
Smoke & soot removal $2,500 - $7,000
Odor removal & deodorization $800 - $2,500
Contents cleaning & pack-out $1,500 - $6,000

Will my insurance cover fire and smoke damage cleanup in Troy?

Yes, fire is a covered peril on nearly every homeowners policy, and smoke damage is part of the same claim. What varies is documentation: we photograph every affected surface, itemize the soot type by room, and submit a written scope your adjuster can process without weeks of back-and-forth.

How fast can you board up a fire-damaged Troy home?

Same day in almost all cases. Board-up and tarping is emergency mitigation, and we dispatch a crew to Troy as soon as the fire department releases the property. That response is part of the documentation chain, because an unsecured house creates secondary damage the insurer may dispute later.

Get the price in writing before anything starts.Serving Troy - a real person answers, day or night.
Call now

Sewage Cleanup in Troy

Technician performing professional water damage extraction and flood restoration in a basement.
Sewage Cleanup in Troy
Sewage Cleanup in Troy

Sewage backups in Troy are concentrated in the older subdivisions where cast-iron drain lines are four or five decades old and root intrusion from mature street trees is common. When a line backs up through a basement floor drain, the water is by definition Category 3: it carries bacteria, viruses, and whatever was last in the line, and it cannot be treated like a clean-water flood no matter how small the puddle looks. The Sewage Cleanup process starts with full personal protective equipment, disposal of contaminated porous materials, and documentation of every square foot affected, because this is a claim where the category classification determines what the insurer pays and what can be saved.

Sewage Backup Cleanup

Signs you need it

Water backing up from a floor drain, toilet, or tub that is dark, carries solids, or smells of sewage is Category 3 and requires professional extraction plus disposal of any porous material it touched.

What it costs in Troy

Sewage backup cleanup in Troy runs $1,500-$4,500 for a typical basement, plus replacement of drywall, carpet, and padding removed during sanitation.

How we do it

We extract the contaminated water with dedicated pumps, remove and bag affected drywall and flooring, treat all remaining surfaces with an EPA-registered disinfectant, and hold the area under containment until moisture readings confirm the structure is dry.

Sanitization & Disinfection

Signs you need it

Any surface that sewage water touched, even if it looks clean after extraction, needs chemical disinfection because pathogens remain in porous materials and on concrete long after the visible water is gone.

What it costs in Troy

Sanitization and disinfection in Troy is typically included in the full sewage cleanup scope, but when quoted as a separate service it runs $800-$2,000 depending on surface area.

How we do it

We apply a broad-spectrum antimicrobial to every affected surface, fog the containment area where warranted, and pull post-treatment surface samples so the written record shows the space was not just extracted but actually disinfected.

What Sewage Cleanup Costs in Troy

Item Typical range in Troy
Sewage backup cleanup $1,500 - $4,500
Sewage water extraction $600 - $1,800
Sanitization & disinfection $800 - $2,000

Is sewage backup covered by homeowners insurance in Troy?

Standard homeowners policies exclude sewer backup unless you carry a specific endorsement, which many Troy homeowners add because of the area’s aging cast-iron laterals. We document the loss and provide the category classification and moisture readings your adjuster needs, and we will handle the claim discussion directly.

Can sewage-damaged carpet be saved in a Troy basement?

No. Carpet, pad, and any upholstered material touched by Category 3 water is disposed of, not cleaned, because the fibers hold pathogens that surface treatment cannot reliably remove. Drywall below the waterline comes out too. We photograph and bag everything before disposal so the claim file is complete.

Biohazard & Crime Scene Cleanup in Troy

Water damage restoration technician vacuuming standing water from a damaged floor
Biohazard & Crime Scene Cleanup in Troy
Biohazard & Crime Scene Cleanup in Troy

Biohazard work in Troy is about containment and verification, not just cleaning. Whether the scene is an unattended death in a ranch home near Troy High or a trauma event in a corporate office off Big Beaver Road, the affected space has to be treated as a potential pathogen source until it is professionally remediated and tested. Property owners are not expected to handle this themselves, and trying to do so is dangerous for reasons that go well beyond the visible stain. The Biohazard & Crime Scene Cleanup process is the only service on this page where we insist on handling every step, because the liability of incomplete work is not a claim dispute; it is a health and safety matter.

Trauma & Unattended Death Cleanup

Signs you need it

When a death goes undiscovered for any period of time, the decomposition process leaves fluids and biological residue that penetrate flooring, drywall, and even concrete, and no standard cleaning service can legally or safely handle that scene.

What it costs in Troy

Trauma and unattended death cleanup in Troy typically runs $1,500-$5,000, with the range driven by how long the scene went undiscovered and how many structural materials are affected.

How we do it

We contain the area under negative pressure, remove affected flooring and drywall as regulated medical waste, treat the space with hospital-grade disinfectants, and complete ATP testing to verify the surfaces are biologically clean before we hand the property back.

Blood & Bodily Fluid Cleanup

Signs you need it

Any blood or body fluid release, whether from an accident, an assault, or a medical event, is a biohazard under OSHA standards because it can carry bloodborne pathogens on any surface it touches.

What it costs in Troy

Blood and bodily fluid cleanup in Troy starts around $600 and runs to $1,800 for a contained single-room scene, with larger or multi-room jobs exceeding that.

How we do it

We follow the same containment and disposal protocol as trauma scenes but scaled to the room: absorbent capture and disposal of all affected materials, full disinfection, and documentation that meets OSHA bloodborne pathogen standards.

What Biohazard & Crime Scene Cleanup Costs in Troy

Item Typical range in Troy
Trauma & unattended death cleanup $1,500 - $5,000
Blood & bodily fluid cleanup $600 - $1,800
Hoarding cleanup $2,000 - $10,000+

Will my insurance cover biohazard cleanup in Troy?

Most homeowners policies include coverage for crime scene and biohazard cleanup when the event falls under a covered peril, and unattended death cleanup is typically covered as well. We photo-document everything before, during, and after, and we work with your adjuster to get the written scope approved without you having to manage that conversation.

Who pays when a crime scene is on someone else’s property?

The property owner’s insurance is usually the first line of coverage, which is why Troy commercial property managers call us before calling a general cleaning company. We bill directly to the insurer when coverage is confirmed and handle the adjuster documentation so the owner never has to negotiate the biohazard classification.

Reconstruction & Cleanup in Troy

Professional technician performing mold air quality testing in a damaged home
Reconstruction & Cleanup in Troy
Reconstruction & Cleanup in Troy

Reconstruction in Troy follows the same pattern as the rest of this page: the house is older than it looks, and what is behind the drywall is usually not what the homeowner expected. When we rebuild a basement after a sewage backup or a kitchen after a fire in a 1970s colonial, we are working around old cast-iron plumbing, asbestos-era materials that sometimes need abatement before framing can be touched, and floor plans that were not built to modern code. The Reconstruction & Cleanup side of the business is scoped, scheduled, and priced in writing like a remodel, because it is a remodel, with the documentation trail from the mitigation phase feeding directly into the rebuild scope.

Drywall & Flooring Repair

Signs you need it

After water or fire remediation removes affected materials, the remaining studs, subfloor, and trim need to be rebuilt before the room is usable or insurable again.

What it costs in Troy

Drywall and flooring repair in Troy after a loss typically runs $1,500-$8,000 depending on the affected square footage, finish level, and whether subfloor replacement is required.

How we do it

We frame, hang, tape, and finish to match the surrounding texture and paint, then install flooring to the same pre-loss standard, with a written scope and photo record at each inspection point.

Full-Service Reconstruction

Signs you need it

When the mitigation phase removed structural materials, a full rebuild is required before the home is safe to occupy or the insurer will close the claim.

What it costs in Troy

Full-service reconstruction in Troy starts at $10,000 for a single room and scales from there; most whole-basement rebuilds land between $20,000 and $60,000 depending on finishes and code upgrades.

How we do it

We bring the rebuild scope to the same written-price standard as the mitigation scope: line-item materials, labor, and schedule in writing before demolition starts, with the 365-Day Done Right Promise on the finished work.

What Reconstruction & Cleanup Costs in Troy

Item Typical range in Troy
Drywall & flooring repair $1,500 - $8,000
Full-service reconstruction $10,000 - $60,000+
Carpet & upholstery cleaning $300 - $1,200

Can I schedule reconstruction immediately after mitigation in Troy?

No, and we do not recommend it. The structure has to reach its documented drying target before drywall and flooring go back in, or the moisture gets sealed inside and the mold cycle restarts. We provide daily drying logs so you and your adjuster both see exactly when the rebuild can start, and we schedule the first day of reconstruction based on those readings, not on a calendar guess.

Will my insurance pay for a full rebuild in Troy?

If the loss is covered and the mitigation documentation is complete, the rebuild is typically part of the same claim. Where homeowners lose money on reconstruction is when the initial drying was poorly documented and the insurer disputes whether all the damage came from the covered event. That is the gap our written scopes, photo records, and moisture logs close from day one.

Brands We Service in Troy

Professional technician performing mold air quality testing in a damaged home
Brands We Service in Troy

Our technicians in Troy work on Dri-Eaz and Phoenix drying systems, Injectidry hardwood drying mats, and B-Air and XPOWER air movers. Parts and replacement units are stocked locally, so a failed air mover does not wait on a shipment. We also service equipment maintained by other contractors. See our brands page for the full list.

Pricing for Damage Restoration in Troy, MI

Service Typical range in Troy
Mold inspection & testing $450 - $950
Mold removal $1,800 - $6,500
Smoke & soot removal $2,500 - $7,000
Odor removal & deodorization $800 - $2,500
Sewage backup cleanup $1,500 - $4,500
Sewage water extraction $600 - $1,800
Trauma & unattended death cleanup $1,500 - $5,000
Blood & bodily fluid cleanup $600 - $1,800
Drywall & flooring repair $1,500 - $8,000
Full-service reconstruction $10,000 - $60,000+

Two things push Troy prices toward the top of these ranges: the age of the housing stock, which means more layers of old materials to remove and replace, and the commercial corridor along Big Beaver Road, where server rooms and shared HVAC systems drive much larger containment and filtration scopes. Whatever the number ends up being, you will see it in writing before any work begins. That is The Haven Standard, Clause 1, and it applies to every job on this page.

Neighborhoods We Serve in Troy

Technician performing professional fire and smoke damage restoration on a wall.
Neighborhoods We Serve in Troy

We work the entire city, from the older block-wall basements in the central and southwest subdivisions to the corporate and commercial properties along Big Beaver Road. Response time for emergency mitigation anywhere in Troy is typically 45 to 90 minutes depending on traffic on I-75 and Rochester Road. Representative neighborhoods and districts we regularly serve include:

  • Big Beaver Road corporate corridor
  • Central Troy ranch subdivisions
  • Southwest Troy colonials
  • North Troy residential developments
  • Somerset area

Service Area - Cities Near Troy

We also serve the surrounding metro Detroit communities that share Troy’s freeze-thaw climate and aging basement stock. That includes Pontiac, MI, Waterford, MI, Southfield, MI, and Royal Oak, MI. Dispatch and scheduling for all of these cities is coordinated from our Detroit office, with crews that travel directly to the job site.

Serving Troy, MI - Our Local Coverage Area

Restoration technician performing fire and smoke damage remediation services
Serving Troy, MI - Our Local Coverage Area

We’re based in the Troy area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.

FAQs About Damage Restoration in Troy

Ready to get started? Free estimates · within the hour response in Troy
Call (629) 213-4606

What happens when you call

  1. 1
    A real person answersNo phone trees - talk to a local damage restoration pro.
  2. 2
    You get an upfront price rangeHonest numbers before anyone is dispatched. No surprises.
  3. 3
    We come out and measureLicensed & insured, at a time that suits you - the visit and the quote are both free.
  4. 4
    You get the price in writingLine-itemed, yours to keep, and nothing starts until you say go.

What Troy Customers Say

★★★★★ 4.7 from 7+ reviews

"Storm took part of the roof. They tarped it the same evening and the written scope came through the next morning."

- Emmett L.

"They told us the subfloor was dry and did not need replacing, which cost them the bigger job. We have recommended them four times since."

- Verity M.

"The crew was licensed and every name was on the paperwork. Small thing when strangers are in your house for five days."

- Duncan A.

How It Works in Troy

Getting your damage restoration handled is simple and fast.

1

Call or Request a Free Estimate

Tell us about your damage restoration needs and we provide an upfront, transparent quote - no obligation, no hidden fees.

2

Licensed Technician Dispatched

A background-checked, certified technician arrives in Troy - typically within 30-60 minutes, with parts stocked on the truck.

3

Problem Solved, Guaranteed

We complete the job to your full satisfaction, backed by our warranty and 100% satisfaction guarantee.

Current Offers

Bring these savings to your next appointment.

Free Damage Assessment

On-site inspection with moisture readings, photo-documented, and a written scope before any work starts.

Expires Mar 31, 2027
Always

Written Price Before Any Work Starts

Expires Mar 31, 2027
Free

Free Second Opinion on Any Written Estimate

Expires Mar 31, 2027
Included

Documented Photo Record on Every Visit

Expires Mar 31, 2027

Request a Free Estimate

Tell us what's going on in Troy - we'll get back to you fast. No obligation.

By clicking submit, you acknowledge our Privacy Policy and agree to be contacted through phone, text, or email concerning your request, including by the partner businesses that may perform the service.

Prefer to text? Text Now
Call Now - 24/7 Dispatch
Areas We Serve
Call Now - 24/7 Dispatch