Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Fast, Reliable Water Damage Restoration Across Palmetto Bay
Water damage in Palmetto Bay moves fast, and so do we. When a supply line fails or storm water pushes through a barrel-tile roof, you need a crew on site within hours, not days. DryMark Restoration answers live 24/7 at (629) 213-4606, and we dispatch directly to Palmetto Bay neighborhoods from our Miami (South FL) office. More importantly, we know what water does in this specific village: it comes up through the slab as often as it comes down through the roof. Our Water Damage Restoration team tests for both before a single fan gets placed.
Why DryMark Restoration Is Palmetto Bay’s Preferred Water Damage Restoration Company
Palmetto Bay homeowners tend to research before they call. They read the three-star reviews, they check whether pricing is published, and they want to know a company can show its work, not just claim it. We built DryMark around that instinct. Alicia Brennan founded the company in 2011 after years as a claims adjuster, watching homeowners lose legitimate claims because the documentation was thin. So every job we do in Palmetto Bay starts with a written price before work begins, and ends with a photo record, drying logs, and room-by-room moisture readings. That is Haven Standard, Clause 1, and it applies to every home on every street from Old Cutler Road to SW 87th Avenue.
Our technicians are background-checked, uniformed, and state-licensed, with the license number on the page you can verify before they arrive. We do not send subcontractors in unbranded trucks. And because Palmetto Bay’s housing stock is older and denser than what you see in newer subdivisions, we carry equipment sized for tight clearances: low-profile air movers, desiccant dehumidifiers, and Injectidry floor-drying systems that fit through standard interior doorways without tearing out trim.
Our Water Damage Restoration Services in Palmetto Bay

Water restoration in Palmetto Bay is not one-size work. The village’s mix of 1960s CBS homes, post-Andrew rebuilds, and canal-front properties means the source of the water dictates a different plan every time. Here are the services we run most often in this area, and what they look like on the ground.
Emergency Water Extraction
When water is standing in a Palmetto Bay living room, the first 60 minutes determine how much gets torn out later. We arrive with truck-mounted and portable extraction equipment rated for both clean water and gray water, and we remove the standing water before setting any drying gear. On a recent call in the Sabal Chase neighborhood off Old Cutler Road, our crew arrived to a 1972 CBS home with a slab leak under the kitchen. We extracted over 40 gallons before lunch, then started moisture mapping instead of guessing at the spread.

Structural Drying & Dehumidification
Palmetto Bay’s year-round humidity averages above 70%, which means wet drywall and subflooring do not dry on their own the way they might in a drier inland metro. We deploy Dri-Eaz and Phoenix desiccant dehumidifiers alongside XPOWER air movers, and we log psychrometric data, which is the measure of temperature, humidity, and dew point in the affected space, every day until the structure reaches its documented dry standard. That daily drying log becomes part of your insurance file. In Palmetto Bay, where slab wicking from the high water table can keep concrete at elevated moisture for weeks, this is the difference between a paid claim and a denied one.

Flood Cleanup
Flood events in Palmetto Bay rarely come from one direction. The village sits low, the water table is high, and many homes back up to inland canals that feed toward Biscayne Bay. When canal levels rise during heavy rain or storm surge, water enters through seawall gaps and saturated soil, not just through the roof. We treat flood cleanup as a subsurface problem first. Before we assume top-down water entry, we test the slab and crawl space. That diagnostic sequence saves you from paying for a roof-only scope that leaves wet sub-floor material to mold underneath your tile.

Burst Pipe Restoration
A burst pipe in a Palmetto Bay home often means cast-iron or galvanized plumbing from the original build, corroded from decades of exposure to the area’s mineral-heavy groundwater. We cut back the slab or open the wall where the failure occurred, replace the damaged section, and then run the same drying protocol as any Category 1 water loss. The Sabal Chase job we referenced: the original cast-iron pipe under the kitchen slab had failed. We ran moisture mapping across the tile and concrete, found readings over 90% RH extending into the adjacent den’s wood subfloor, and had to cut back the slab to access the corroded pipe. With Dri-Eaz dehumidifiers and an Injectidry floor-drying system running for five days, we restored the slab, replaced the cast-iron section with PEX, and brought the home to pre-loss condition, despite a pre-1992 electrical panel that limited where we could place equipment.

What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
- 2
You get an upfront price rangeHonest numbers before anyone is dispatched.
- 3
A background-checked tech heads outLicensed & insured, dispatched right away.
- 4
You approve before work beginsNothing starts until you say go.
Before
AfterTrusted Brands We Service in Palmetto Bay
Palmetto Bay homeowners do not want experimental equipment in their home. We standardize on brands with a track record in high-humidity coastal environments: Dri-Eaz and Phoenix dehumidifiers, XPOWER air movers, B-Air axial fans, and Injectidry systems for hardwood and subfloor drying. Because we stock common parts and consumables in our South FL inventory, we can typically begin equipment placement on the first visit rather than waiting on a supplier. All work is documented to IICRC, RIA, and IFA standards, which matter when your insurer reviews the file.
Common Water Damage Restoration Problems We See in Palmetto Bay Homes

- Slab moisture misdiagnosed as roof leaks. Palmetto Bay’s high water table and canal proximity mean water often wicks up through the slab before any roof leak shows. We test sub-slab moisture first, then trace the source.
- Underestimated drying time. With humidity above 70% nearly year-round, structural drying extends from days to weeks without desiccant dehumidification. Standard air movers alone will not finish the job here.
- Tight access constraints. Many Palmetto Bay homes are alley-load or townhome-style with narrow rear doors. Standard equipment does not fit without careful planning, and delayed placement worsens secondary damage.
- Split-era construction defects. Homes with post-Andrew roof upgrades often still have original plumbing, electrical panels, and stucco. Water intrusion in one system exposes deferred issues in adjacent systems, expanding scope beyond what surface damage suggests.
Pricing for Water Damage Restoration in Palmetto Bay, FL
We publish ranges because homeowners deserve a number before they pick up the phone. In Palmetto Bay, emergency water extraction typically runs $350 to $900 depending on the affected square footage and whether the water is clean or contaminated. Structural drying with professional dehumidification runs $1,200 to $3,800 for a typical room-to-multiple-room loss. Burst pipe restoration, including slab access and plumbing repair, usually lands between $2,500 and $7,500 depending on the length of pipe replaced and the extent of slab cutting. Flood cleanup from canal backup or storm water entry can range from $3,000 to $12,000 because it almost always involves subsurface drying and possible flooring removal. These are written ranges, not verbal estimates. You get a line-item scope before work starts, every time. Call (629) 213-4606 and ask for the free estimate.
We Also Serve Cities Near Palmetto Bay

Our crews work throughout South Florida. While this page focuses on water damage restoration in Palmetto Bay, we also serve homeowners in Jacksonville, Miami, Tampa, and Orlando with the same written-price-before-work standard and the same 365-Day Done Right Promise. If you live outside the village, call us and we will tell you straight whether we can reach your property within our response window.
Serving Palmetto Bay, FL - Our Local Coverage Area
We’re based in the Palmetto Bay area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - Water Damage Restoration in Palmetto Bay

We start with moisture mapping across the concrete and any adjacent flooring, looking for RH readings above the normal slab baseline. When we find a concentrated spike, we cut back the slab to access the corroded cast-iron, replace the failed section with PEX, then dry the structure to documented standards. This costs more than a simple pipe patch, but leaving the old cast-iron in place guarantees the same failure recurs within a few years. Call (629) 213-4606 and tell us the age of your home. We will walk you through what a slab inspection looks like.
Palmetto Bay’s canal network raises the local water table, so when canal levels rise, water pushes through saturated soil and finds gaps in your slab or foundation. That is sub-slab wicking. It looks like a roof leak on the outside, but the water is coming from below. We test the slab and crawl space before we assume anything. If you live within a few hundred feet of a canal in Palmetto Bay, insist on slab moisture testing as part of any water damage assessment. Call us at (629) 213-4606 and ask for a slab reading. It takes 20 minutes.
Yes, with desiccant dehumidification. Palmetto Bay’s summer pattern of near-daily thunderstorms means the outside air is saturated almost every afternoon. Open windows and standard fans will not dry anything; they just move wet air around. We run sealed drying chambers with LGR or desiccant units that pull moisture regardless of outdoor humidity. That is the only way to hit dry standard in a village where the dew point rarely drops below 70°F from June through October. The drying log we provide shows the progression each day.
Check for water stains on ceilings, peeling paint around skylights, or damp insulation in the attic. With barrel-tile roofs, the failure point is often a cracked tile, failed underlayment, or a flashing gap where the roof meets a wall or chimney. Do not climb onto the roof yourself. A trained restoration professional has the right harness and the right moisture meter to find where the water entered. We document ceiling moisture readings, map the affected area, and then either dry the cavity or recommend a roofing trade partner, depending on what we find. Call (629) 213-4606 and we will schedule a site check.
Within 24 hours, sooner if possible. Palmetto Bay’s humidity pushes mold colonization in wet cavities to 24 to 48 hours, and garage drywall and baseboards are particularly vulnerable because they sit against concrete that stays cool and wet. Water from a burst water heater is usually Category 1 at first, meaning clean water. But if it sits, it degrades. We can extract, set drying equipment, and take baseline moisture readings the same day you call. Phone (629) 213-4606 and our live dispatch will get a crew headed to you.
DryMark Restoration serves all of Water Damage Restoration in Palmetto Bay, from the canal-front streets east of Old Cutler Road to the interior neighborhoods west of SW 87th Avenue. We give you a written price before work begins, a photo record on every visit, and a 365-Day Done Right Promise if the work fails to hold. That is the whole point. Call (629) 213-4606 and we will answer.
Written by Alicia Brennan, Owner at DryMark Restoration, serving Palmetto Bay with documentation-first water damage restoration.






Before
After
Before
After